Non-Refundable & Return Policy
Thank you for shopping with us. Please read our policy carefully before making a purchase. By placing an order on our website, you acknowledge and agree to the terms outlined below.
All Sales Are Final
All products/services sold on our website and or by an official Bizarre Exclsuives sales rep communicated are non-refundable and non-returnable. Due to the nature of our offerings, we do not accept returns, exchanges, or issue refunds once a purchase is completed.
No Cancellations
Once an order is placed, it is processed immediately. We do not accept order cancellations under any circumstances.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will review the case and may offer a replacement or store credit at our sole discretion. Claims made after 48 hours will not be considered.
Custom or Made-to-Order Items
All custom-made or personalized products are made specifically for you and are non-returnable and non-refundable. Please ensure all specifications and details are correct before submitting your order.
Services
Services (if applicable) are final sale and not eligible for refunds or returns.
Chargebacks
Initiating a chargeback without contacting us first may be considered fraud. We reserve the right to dispute any chargebacks and provide supporting documentation to your payment provider.
Contact Us
If you have any questions about your order or this policy, please contact us at:
bizarreexclusives@gmail.com
061 037 4529...